“Digitalization optimizes processes: speed goes up and costs go down. This leaves you time for customization and attention for the customer. Before you digitize a process or even put it in a private blockchain, you have to unravel it completely. Due to the training courses and the advice, we concluded that 25 steps are needed to achieve a mortgage cancellation, and that you can automate about 17 or 18 of them. In just a few weeks, we built a working blockchain using the OLE method.”
Digitization optimizes processes: speed goes up and costs go down.
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